Our Story
Valenira began with a familiar feeling: a closet full of clothes and still nothing that felt right to put on. Plenty of options, but nothing that fit the way you wanted or held up past a few washes.
So we built something different. Working with trusted manufacturing partners, we focus on a smaller, carefully chosen selection where every piece has to earn its place. Pieces that fit well, last, and work as easily on a busy weekday as they do on a night out.
We read and reply to every message that lands in our inbox, and we back everything we sell with a 30-day money-back guarantee. If something isn't right for you, sending it back is simple.
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Frequently Asked Questions
No problem at all. You've got 30 days from delivery to send it back, as long as it's unworn with the tags still on.
Return shipping is covered by you, unless the item arrived damaged, defective, or incorrect, in which case it's on us. Just email us at support@valenira.com with your order number and we'll walk you through the rest.
Shipping is free on every order, always, with no minimum to hit. Most orders arrive within 7 to 13 business days: we take 1 to 3 days to pack and check everything, then it's 6 to 10 days on the way to you. You'll get a tracking link by email the moment it ships.
Whatever's easiest for you. We take all the major cards (Visa, Mastercard, Discover, and Diners Club), plus Shop Pay, Apple Pay, and Google Pay. Everything runs through a secure, encrypted checkout, and we never see or store your card details, so you can order with complete peace of mind.
Every product page has a size chart, so the easiest thing is to check your measurements against it before you order. Still unsure or stuck between two sizes? Just email us at support@valenira.com with your usual size and what you're looking at, and we'll happily point you the right way.
We'd love to hear from you. Email us anytime at support@valenira.com and a real person will get back to you within 24 hours, Monday to Saturday, 9am to 6pm EST. No bots, no runaround.
